When a member of the public makes threats, what is the recommended course of action?

• A. Assess threat
• B. Disengage if possible
• C. Contact supervisor or law enforcement
• D. All of the above

Answer: (D)

When someone threatens you, safety comes first and you should respond in layers. Start with a quick threat assessment to judge how credible and immediate the danger is and what you can do to reduce risk. If you can do so safely, disengage from the interaction to put distance between you and the threat. Then, promptly contact your supervisor or law enforcement so trained personnel can take over, document what happened, and determine the next steps. Using all three actions together provides the best protection for you and others and ensures the situation is handled properly.